Archive for March, 2010

Sony Bones Customers Again, Customers Somehow Surprised

Posted in General on March 29th, 2010 by srhuston – Be the first to comment

I got a PlayStation 3 some time ago, and one of the things I really liked about it was the ability to install Linux and emulators. Some people see that as an esoteric function that only a geek would want, but then they play Super Mario Brothers on my PS3 and forget that it’s being emulated through a program running on Linux. Or we play a game of Blue Max, an Atari 8-bit game I have setup when you start the Atari 800 emulator. Or even playing Asteroids (Atari 2600), Super Metroid (SNES), or Leisure Suit Larry (DosBOX). None of these would be possible for a home user to install on a PS3 without the ability to run Linux on it.

Which means, after Thursday, none of this will be possible again. That’s when Sony releases PS3 firmware version 3.21 which adds zero features, but removes the “Other OS” feature from the PlayStation entirely (both the ability to install it, and the ability to run it). Their reasoning for this is some vague notion of security, though many have already pieced together the timing between this and “geohot” gaining full access to the PS3 running Linux. Supposedly turning off Linux support will “help ensure that PS3 owners will continue to have access to the broad range of gaming and entertainment content from SCE and its content partners on a more secure system”; in other words, they need to fix their content jail or the providers will pull out and disallow movie downloads and such.

Hey Sony!  Here’s an idea.  Why not fix your jail instead, and allow not only the PS3 owners to continue to have access to the stuff they paid for, but allow the content creators who might (or might not) be getting their panties in a bunch to be happy?  After all, I paid for my PS3, and now you’re ensuring that I cannot have access to one of the features which I bought.  And I might know a thing or two about what “the people” are interested in seeing, what with “PS3 linux” and “emulation” being some of the top reasons people find this site, and the above linked article.  Just sayin’…

EDIT: Earlier this morning, I submitted a new “share” idea to put Other OS back in the firmware; if/when that goes live, I’ll provide a link.

Help Me Google, You’re My Only Hope

Posted in Computers & Networking on March 25th, 2010 by srhuston – 1 Comment

I’ve had a Google profile for some time now, and like that it makes a simple place where I can keep all of my “digital selves” gathered together.  If you search for my name, instead of showing up on page four after a painter and a programmer from Massachusetts I’m on the first page; follow the link to the profile, and there’s a photo of me, a little bit about me, and links to all the places online that have other information about me.  It’s a nice way to tie your digital identities together, since otherwise there’s just a mash of Facebook, LinkedIn and Flickr pages which don’t necessarily have anything to do with one another.  However, there’s one thing which still eludes me in my profile: verified domains.  Some people (such as Leigh, or Leo Laporte) have that little bit in the upper right that says “Verified email at <domain>”.  If you look at Google’s help pages, they say once you’ve added email addresses to your account and verified them (which is a simple process, you edit your account and type the new address, get an email, click a link, enter your Google password, you’re done) then those domains for which you have verified email addresses will show up as check boxes near the top of the page when you edit your profile, and you can choose which ones to include.  I have no such check boxes – and I have tried removing email addresses, verifying them again, hell I’ve even tried setting up Google Apps and verifying the domain itself with Google Webmaster Tools.  Nothing seems to get them to appear.

While that’s annoying, there’s something even worse in my opinion.  There is no place where I can ask for help with this.  There is no “Contact” link where I can fill out a form and be promised that I’ll get an email back in the next month or so.  There is no place where I can even post on a forum for this, because none of the Google Help forums have anything to do with one’s account or profile.  There’s no email address I can send a message to and say, “Hey this isn’t working, can someone have a look please?”  Nothing.  Nada.  Zip.  All the contact pages either point to some “try these things” items, or something asking you to go to the help forums (which as I mentioned, appear to not exist for profiles or accounts).  So, here’s where I decide to use the web’s collective intelligence and bargaining power, or something.

If you are, or if you know, someone at Google, or someone who can help with this, please have them contact me.  They can use the “Send a message” link on my profile (linked above), or not too much searching would probably reveal one of my many email addresses.  Or, if you know someplace where I can ask, or someone I can contact to ask for help, that works too.  I’m not expecting instant results here – Google is a big company, I’m one person.  But some place where I can get in a queue, even if it means I wait a couple months for someone to say “Oh, I see what was wrong, it’s fixed now” would be better than the current situation, which is basically any friends I ask about this saying, “Well it works for me.”